Pricing

On Call Support

(User & Device)

• End User Device Installation  
  
• End User Device & Application Troubleshooting
  
• Support for maximum 8 Hrs activity
  
• SLA - NBD
• SLA - Same Day Reporting 
  

On Call Support

(User & Device)

• End User Device Installation  
• End User Device & Application Troubleshooting 
  
• IT asset management - IMAC Available
  
• Support for maximum 8 Hrs activity 
• SLA - Same Day Reporting
  

Remote Support 

(User & Device)

8/5 Helpdesk and support

• Complete Remote Support & Troubleshooting problems.
  
• Active Directory & Network WIFI Support
•  File Sharing, Email & Apps Support
• Customizable AMC Solutions
• SLA -Same Day Resolutions
  

On Call Support

Server & Storage 

• All OEM Incident & Activity Support 
• Support Available for L1 & L2 Activity
• Customizable Options Available
• SLA - Same Day Reporting 

Network & Firewall Activity & Support

• All OEM  Incident & Activity Support 
  
• Support Available for L1 & L2 Activity
• Customizable Options Available
• SLA - Same Day Reporting
  

Quality Risk Compliance & Cyber Security

• Support for VAPT Audits & Mitigation 
• Access to Quality Risk Compliance Audits & Certificates.
• 3rd Party Assessment & Security Audits 
• 24/7 Customer Support Available

Implementation

Laptop & Desktop 

• Included with OS installation 
• Data Backup & Data Restoration
• Customizable Options Available
• SLA - Same Day Resolutions

Implementation

IT Infra

• Fully Support included with Server, Storage Implementation
• Fully Support included with Virtualization & HCI Deployment
  
• Fully Support for all OEM VDI Technology Solutions.
• Shared Resources Availability 

Implementation

Network & Security

• Fully Support included with Network, Firewall Implementation
  
• Fully Support included for all DLP, EDR, XDR Deployment
  
• End to End Cybersecurity Deployment 
• NOC & SOC Implementation & Support